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Editorial: Website versus Facebook

Posted by harris, 04 June 2012 · 919 views

Editorial Website webmaster facebook

Poll: Website versus Facebook (7 member(s) have cast votes)

Do you like the website, facebook or other means to connect with paddlers?

  1. GKC Website (6 votes [100%])

    Percentage of vote: 100%

  2. Facebook (0 votes [0%])

    Percentage of vote: 0%

  3. Cell phone (0 votes [0%])

    Percentage of vote: 0%

  4. Other (0 votes [0%])

    Percentage of vote: 0%

Vote Guests cannot vote
This spring has probably been the slowest the GKC website has been since I've been involved.

Over the last year or so I've gotten a lot of feedback and comments about the slowing of posting on paddling related forums (not our forum exclusively), the actual use the website has and the rise of Facebook and other social media sources as the culprit.

This is tremendously agitating.

I use Facebook a lot. I also am a daily reader of countless forums (a number of them paddling related). When used and used properly, a traditional forum is a vastly superior community tool than Facebook, Twitter and texting. A community forum, like a real community - will only deliver back on what you put into it.

Allow me to entertain you with an example - picture the GKC website as a real, physical club house. A place you can drop in, talk to people in the club, ask questions, discuss life, events and paddling plans, look for advice or mentoring, read the bulletin board, share pictures, buy membership or gear - all day, every day. People who are interested in the club can stop in, knowing that this is where it all happens and where they can with a degree of certainty get access to our club resources. People who aren't necessarily in the club or interested can pop by and listen to what is happening with us and perhaps read a post-it note that the river level is up and join us for a paddle. All we ask for is people to respect our rules and unless they want to join - can even share in our discussions with relative anonymity.

Enter Facebook. It is a large, trendy, big box store that opened up around the corner a bunch of years back - started out just being popular with the kids and now even your grandma can be seen going in the door now and again. Pretty much everyone you know hangs out there at least a few times a day and you are reminded of this every time you walk in - people are showing you pictures, telling you jokes, sharing lame cat websites without you even asking. There's always a lot of paddlers hanging around and some even have decided to sit down at some tables and use that to organize their community. It's quick to just pop in and see if something is happening - but when you go there you can never tell what has happened more than a day or so ago, there doesn't seem to be any top down organization - and everyone is talking at once.

Maybe a bad analogy, but hope you get my point.

Top 5 Reasons (and counting) that a community website is much more effective than Facebook:
  • It's Facebook. THEY dictate the RULES, the PRIVACY, the SECURITY, the INTERFACE, the ADVERTISING and ultimately the direction of OUR COMMUNITY. With our website we can determine how much, if any of our data is available to the public (including but not limited to search engines). We have security access groups, our own look, our own community guidelines and you will not see ads for Kitchener singles pop-up on the side. If God forbid Facebook disappeared or it was no longer the big kid on the block - we don't lose EVERYTHING.
  • The general public (including but not exclusively paddlers), should not have to join Facebook to be part of our online community. I would never want or want to ask a person to have to commit themselves to Facebook in order to read and contribute. I use Facebook but I know a lot of people that don't and don't ever plan on using it.
  • Having our own website and our own domain name(s) gives us worldwide visibility. It allows for anyone in the world to see that we are the best club in South Western Ontario and that we are dedicated enough to our community that we don't need to use a 3rd party solution to prop it up.
  • Forum software is infinitely more useful and scalable to larger and longer standing communities. Facebook is simply not designed to facilitate larger groups for more than casual needs. If people post trip reports, beta, gear reviews, have debates - you want to be able to search or quickly navigate to these. If there was a heated discussion about something a year ago - you want to be able to instantly find it. You also want other people to be able to find your content and visit without having to be on Facebook.
  • We have the opportunity to grow and contribute to our community and foster it into something that will absolutely suit all of our needs.
If you have talked with me in the past about this, please don't take this as a personal response. It has been discussed on other paddling forums like Boatertalk, Mountainbuzz etc and has finally prompted me to share my opinion about why our direction as an online community should still be our own website and evolve as such. Although I have a history of vehemently defending the website against criticism, I do like to think as webmaster that I have tried to incorporate feedback into how we run things.

Thanks,

Harris




I agree with your line of thinking. I am not a big believer in joining Facebook. To much potential down side.


Thanks Allan
i do like your site, but there is some down sides. i like facebook because when you go on you see it all, videos, conversations, everything.
your site is a little too structured. videos have to go in the video section, blogs in certain areas. too many spots. its like someones house that is obsessive compulsive, no offence. you got too mellow, let it mash together.

but facebook is terrible for ads and everything popping, i don't give a shit that someone had played a game
its a fine line to balance both
only my opinion from the clubless nomad.

by the way there are no lame cat websites just lame cat owners
A problem I see with Facebook is that you eliminate a large portion of users from reading and learning about the club. Most groups on Facebook have limited access (you only see public info, approved pictures etc.) unless you are a member. I'd be willing to bet that a lot of the traffic that the site gets is people who read the forum but don't post. These people only become members once they are more familiar with the group after reading for a while. This doesn't happen on Facebook.
Also, if you become a member of a group on Facebook, your friends see it (unless the group is completely private and you set your privacy properly).
This is not necessarily a bad thing, as most of us don't mind if our friends or family know that we are kayakers. However, this might not be the case for some, especially if your employer is on Facebook when you are trying to play the illness or "personal emergency" card to get out of work to go paddling.
And speaking of employers, not everyone has access to Facebook or feels comfortable logging on to their account while at work. I have never had any problem getting to the forum at work to at least read what is going on.
The only disadvantage I see to the forum over Facebook is that a lot of people these days have smartphones that automatically notify them when someone posts on Facebook. This functionality is not built in to the forum (or at least is not as intuitive), so people don't respond to posts on the forum with the same speed that they do on Facebook.
All in all, I see uses for both, but I definitely prefer the forum as the central means of communication for the club.
I like the website and I try to use it. I think site is what makes the club a club and not just a group of people/friends who get together to paddle... in my mind, you could probably use the activity on the forum as a barometer for the health and activity of the club itself.

I think the lack water this spring has been a huge factor, as you said. I also get the sense that a lot of paddling plans are never on the forum. While this is understandable, the result is inactivity. I think you can get a bit a cycle going...
FYI - With the next update there is a native iOS/Android app that can do push updates I believe. Don't know if I want to support an app versus the mobile theme (which is decent). I know push is handy, but apps can be a pain.

Due to a recent post by a new user of this forum but long standing member of the Ontario paddling world I got thinking about the "health" of web forums. It seems they are alive and well despite numerous assertations all over cyber space that they are dead.

From a non scientific investigation by a lazy web searcher like me it seems that what has happened is that froums where there is little to no control, no moderation and years of posting, things are in decline. It appears there are three obvious reasons for this, the least obvious but likely most daming is the plethora of topics that are discussed to death resulting in a forum population that either has read and seen it all or newbies who are generally niave and unaware of all that has been discussed before. Some of the veterans have a tendency to be impatient and dismissive of the newbies who ask legitimate questions but are somehow treated with disregard. You can find examples of this on virtually every open special interest forum.

 

Combine this inevitable behavior with no controls or moderation and you end up with a forum that ends up toxic. Veterans with a consceince leave, veterans without either flame or go anonymous and flame. Newbies either flee or join in. Ultimately the content degrades until credibility is suspect the forum slowly looses users until all thats left are a few diehards and the very naive. These two have nothing in common or anything what so ever to talk about. Silence follows.

 

Like Andrew I monitor and contribute to several forums, most are like this one with moderate but consitent controls. The few that I use without that have minor to major flame sessions frequently enough to discourage new users.

 

I feel I have little right to comment on the function or look of any of these sites, but I appreciate entirely the value and community these create.

 

Hats off to Andrew for maintaining this most important community building tool. I would dare to say that it supports the well being of other organizations and clubs beyond the Guelph Club.

May 2013

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